Jet Airways: Background
Jet Airways (India) Private Limited was a reputed private airline in India with an average fleet age of 4.45
years. Jet flew to 63 destinations spanning the length and breadth of India and beyond, including New York
(both JFK and Newark), Toronto, Brussels, London (Heathrow), Hong Kong, Singapore, Kuala Lumpur,
Colombo, Bangkok, Kathmandu, Dhaka, Kuwait, Bahrain, Muscat, Doha, Riyadh, Jeddah, Abu Dhabi and
Dubai. The Airline carried 1.28 million passengers out of 4.08 million passengers carried by the whole airlines
industry. It enjoyed a reputation for punctuality and outstanding service and consequently attracted a large
proportion of business travellers. Currently it operates a fleet of 97 aircrafts, which includes 12 Airbus 330-200;
20 ATR 72-500 aircraft;11 Boeing 737-700;42 Boeing 737-800; 2 Boeing 737-900 and 10 Boeing 777-300 ER.
The management had ambitious plans to develop its own maintenance hangers and pilot training centers
Jet Airways: Origins
Recipient of several business and leadership awards, Company founder Naresh Goyal completed his
graduation in Commerce in 1967 and joined the travel business at the age of 18 as a general sales agent (GSA)
for the Lebanese International Airlines. From 1967 to 1974 he learnt the intricacies of the travel business
through his association with several foreign airlines.
In May 1974, he formed his own company, Jet air (Private) Limited, to market other foreign airlines in India.
Naresh Goyal was involved in developing studies of traffic patterns, route structures, operational economics,
and flight scheduling. Jet air eventually grew to a network of 60 branch offices. After three and a half decades
of monopoly by Air India and Indian Airlines, the Indian government reopened the domestic aviation market to
private carriers in April 1989. This provided an opportunity to Goyal who established Jet Airways (India)
Private Limited in 1991. It commenced commercial operations on May 5, 1993. At that time, Jet Airways
claimed to be the only profitable privately owned airline in India. Indeed, by 1997, five of the seven airlines
that had been launched since 1992 were grounded. By another count, more than 20 start-up airlines had been
launched in India since deregulation, reported Airline Business; Jet Airways was one of the very few survivors.
On March 22, 2004 Jet Airways and rival private airlines in India were free to begin flying outside the country.
Jet had borrowed about $800 million to finance new aircrafts. Jet was poised to profit from an expected
extension of flying rights throughout Asia. Colombo, Sri Lanka, was the first such international destination.
Flights to Bangladesh and Nepal followed soon after. An initial public offering of 25 percent of shares,
discussed since 1995, was also in the works. Over the next few years Jet established itself as a leading Indian
player, becoming a case study for in-flight excellence. Possibly excited by this euphoria, industry insiders say,
the management made its first big gamble by eying Air Sahara in 2006.