CHAPTER 1
EXECUTIVE PROFILE
A.OVERVIEW OF BUSINESS
JC Foodspot began in 1997 it started as a family owned eatery. Their first branch
was opened at Tacloban City, Downtown. The owners are Mr. Carlos Dela Cruz
Ortiz and Mrs. Joan Fidez Ortiz named their restaurant by their names. After they
get married, they decided to expand their eatery as fast food chain and held many
branches in Leyte. JC Foodspot offered Filipino foods such as Kaldereta, Pancit,
Lumpia and Desserts such as Halo-halo and Ice chiller. The mission and vision of
the business is to serve quality product at affordable prices and to give job
opportunity to those people especially to those out of school youth and under
graduates. The goal of the business is of course to be known and to serve people’s
satisfaction and in terms of customer service, the crew undergo the proper
demonstration which regards to their duty and responsibility in their designated
areas.
B. HISTORY OF BUSINESS
FIGURE 1. JC FOODSPOT’S TIMELINE
Start of the business
The business
was good at
first but a
tragedy came
that makes
some changes
to the company.
New
discoveries of
foods after
Typhoon and
also new
competitors
open.
JC
FOODSPOT
begin to
build more
branches
around
Leyte.
YEAR 1997
YEAR 2013
YEAR 2015
Year 2010 they start
to build a branch
here in Tacloban City
1ST BRANCH LOCATED IN SAMAR
C. NATURE OF THE INDUSTRY
In business, problems are inevitable. In JC Foodspot, the common problem is they
encounter shortage of supply of foods. But the affordability of the foods makes
their customer loyal to them. According to the supervisor, the difference of their
product among other is the taste, there is a distinctive taste that they only offer to
their customer, and it’s there secret. In their everyday operation, they prepare
everything from the place, products and especially the people who’s running the
operation. They do proper attendance and also they checked their stacks if it‘s still
available and do requisitions. They used equipment for making the products, like
fryer, dispenser, machine use for marination and others. The Business hours is
within 7am-8pm everyday. They did research and study to come up with the
pricing and also they consider the pricing of the stacks of the market and the
prices of their competitors.
D. ORGANIZATIONAL CHART
MR. CARLOS DELA CRUZ
& MRS. JOAN FIDEZ ORTIZ
(OWNER)
ELONA CENTINO