Like every company Choice Point is in the business to make money and generate revenue.
When the demand for their services is increased they have to meet that demand. During the
holiday season this increase is especially noted. Holidays usually require the hiring of
more employees at several companies which in turn requires Choice Point to hire more
employees themselves, to complete this increase of need for background checks. The
hiring of this significant amount of new employees at Choice Point creates diversity in the
work place. More and more, the work environment is filled with people of deferent races,
cultures and background. The management teams are becoming more diverse and the
change is happening very quickly. Diversity is not only happening from the hiring of
several people into the company, but also from buying other companies in a short length of
time. Choice Point is one of the biggest companies in its field because they have the
revenue and resources to purchase their competitors. Even with increase of employees
during peak seasons the work loads are increased for Choice Point employees and at times
short cuts have to be made to satisfy this demand. However, good management skills will
help to ensure that the demands of clients are met as well as the demands of their
employees.
The task of adapting and using change as an advantage is a hard task and when this change
is rapid or unexpected it can severely alter and affect management functions. As stated by
Richard Koch in The 80/20 Principle” (2001), The rate of change in todays world is