Munkombwe Madubeko
Module 3 Assignment: Soft Skills and Project Management
MAF6211/ Project Risk & Quality Management
Dr. Maja Zelihic
11th October, 2020
The University of Zambia
MODULE 3 ASSIGNMENT
Soft skill reflects a person’s relationship with other people through his character traits
and interpersonal skills. It focuses more on who people are, rather than what they know. Soft
skills apply to all jobs in all industries, particularly leadership positions (Dr. Anupama Jena,
2017). They include the ability to communicate well, build trust and resolve conflicts. Soft
skills can help provide an edge to managers who have learned to use them well.
This paper discusses reviews of Ravindranath (2016) the article “Soft Skills in Project
Management”. It further, gives a high-level concept and general content review.
A soft skill differentiates between the adequate and the ideal candidates. As far as
competitive job markets are concerned, recruiters look for the people who are efficient to
become leaders and leadership quality depends on the soft skills. According to Ravindranath
(2016), technical ability and knowledge in the domain area is not important. It is the
interpersonal people skills, social skills, communication skills, attitudes, social intelligence
and emotional intelligence quotients is what matters, because these skills help people to work
and perform well.
