I. Introduction
Everything has gone online. Internet is the abode of all kind of business as there
is a surge of customers who are willing to sell and purchase online. The online
reservation systems is one of the reservation and booking system which was developed
after looking at the demand of the hospitality customers. It helps the hotels in a big way.
We all are aware of the fact that today technology drives every activity of the
business. In every affair of the world these days technology plays a vital role in
increasing productivity and sales. The things are no different when it comes to the
hospitality. There are numerous software in the market which assists the hotels, resorts
and inns to create a better and effective system in place to satisfy their customers. The
