Privacy Int He Worlkplace

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Manager’s Hot Seat
Case 4: Privacy: Burned by the Firewall?
The Meeting
L: Hi Janet.
J: Hello.
L: How are you?
J: I’m good. One second.
L: Sure. We are here to talk about the situation with Willy Cushing. I need to understand
what happened and why I wasn’t informed about it.
J: I know, I know. I’m sorry that it happened when you were away, it was not intentional
and I apologize for that because I know it must have been a shock for you.
L: Yes. Why wasn’t I informed? I left my emergency contact number.
J: I thought about it, the decision was mine and I decided against it. You were on
vacation, informing you I don’t think would have changed anything. And so I decided
not to.
L: But this has left a huge hole in my organization, without Willy there we need to come
up with a plan. And first I need to understand what happened.
J: OK. We will come up with a plan and everything will be ok in that direction. What
happened was very simple. As you know we have the technology and right to review
everyone’s telephone and internet use records. And a big red flag came up on William
Cushing. He had multiple irregular use of the telephone, everything was outside of the
Bank Street use business, and his use of the internet was abusive.
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