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Ira Wallace
Persuasive Communication In
The Work Environment
In my time as a Hospitality major at The University of Nevada, Las Vegas, I have learned
a lot of things in class that I was able to apply to the two different restaurants that I worked at. In
both experiences, I was shown two very different styles of management which showed me a
wide range of content learned in class. The one that stood out the most was the topic of
persuasive communication. “As one enlarges their ability to get others to understand them, they
open up to that extent their opportunity for usefulness. Certainly in our society where it is
necessary for people, even in the simplest matters to cooperate with each other, it is necessary for
them first of all to understand each other.”
i
The dictionary definition of the word persuade is to
cause someone to do something through reasoning or argument. In The Quick and Easy Way To
Effective Speaking, the definition is simple; communicate to get action
ii
. Effective
communication requires a speaker that is aware of a goal or function they wish to achieve. In the
