Organizational Behavior
Introduction
Organizational Behavior is the study of individuals and groups in organizations
(Schermeherhor, Hunt and Osborn, 2005 p.3). This concept is very important when
studying the different areas in a workplace. OB, for short, is what management level
employees use to make their organization progress. By looking at different areas of
organizational behavior one will better understand workplace diversity, communication,
organizational learning, organizational culture, and the effectiveness and efficiency of an
organization.
Workplace Diversity and Culture
Workplace diversity is a very important concept and value for mangers of any level to
follow. This task in organizational behavior is key to becoming an effective manager. All
employees must be treated fairly and equally regardless of their age, race or gender.
Managers at such retailers as Walgreen must provide an equal balance of race among their
employees. Companies like Walgreen must also continue to promote from within
regardless of their employees age. By doing so, this company will provide opportunities to
everyone and not just a select group of elite personal. It is important that members of an
organization operate with a clear vision (Schermeherhor, Hunt and Osborn, 2005 p.11).
Each person must have goals, motivation and positive performance in order to create a
productive and diverse organizational culture.
Efficiency and Effectiveness
Within and organization the effectiveness and efficiency can be measured several different
ways. Most retail companies such as Walgreen use the systems resource approach to look
at the effectiveness and efficiency of the company. Walgreen looks at the desired resources
thatit must obtain form its eternal resources. By measuring how well the company
