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First Chapter’s Questions:
What is the importance of interpersonal skills in the workplace?
What is the definition of OB?
How does the systematic study contribute to our understating of OB?
What are the major behavioural science disciplines that contribute to OB?
Why are there so few absolutes in Ob?
What are the challenges and opportunities for managers in using OB concepts?
Second Chapter’s Questions
What are the two major forms of workplace diversity?
How does workplace discrimination undermine organizational effectiveness?
How are the biographical characteristics relevant to ob?
How do other differentiating characteristic facto into ob?
What are the relevant point of intellectual and physical abilities to organizational behavior?
How can organizations manage diversity effectively?
Third Chapter’s Questions
What are the three components of attitudes?
Does behavior always follow from attitudes?
What are the major job attitudes?
How do we measure job satisfaction?
What causes job satisfaction?
What are three outcomes of job satisfaction?
