Chapter 1 Test
Question 1
1 out of 1 points
A nation’s ability to compete with other nations impacts a business’ strategy in the area of:
Selected Answer:
All of the above
Answers: Marketing
Operations
All of the above
Finance
Distribution
Question 2
1 out of 1 points
Operations management involves continuous decision-making; hopefully most decisions
made will be:
Selected Answer:
smart
Answers: none of the above
redundant
minor in nature
smart
quantitative
Question 3
1 out of 1 points
A ‘product package’ consists of:
Selected Answer:
a combination of goods and services
Answers: the shipping container
the exterior wrapping
customer relations if a service organization
goods if a manufacturing organization
a combination of goods and services
Question 4
1 out of 1 points
Business organizations consist of three major functions which:
Selected Answer:
overlap
Answers: function independently of each other
overlap
