Operations Management Principles Ip 1

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This was a B paper
Speaking Notes
Slide 1- Our Products: An Overview
Our division manufactures industrial products for the construction, maintenance,
transportation, and equipment manufacturing industries. The items are cast, forged and
machined components that are used as replacement components by the construction,
maintenance and transportation industries and as components in original equipment by the
equipment manufacturing industries. The construction, maintenance and transportation
industries buy original equipment that uses our components. When these need replacement
they buy the spares directly from us.
Our products are not significant cost inputs for our customers, but at the same time our
customers cannot do without them. Hence they desire vendors who can perform
satisfactorily with minimal follow up.
Slide 2

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