Running Head: OPERATIONS MANAGEMENT ASSIGNMENT
Operations Management Assignment
University of Phoenix
MBA 502
Operations Management Assignment
In every business there comes a time when a company must make a decision that will
ultimately change the way its operations are managed. Kudler Fine Foods is currently in
contract negotiations with local growers of organic produce. Operational changes will need
to made in order for the company to evolve into a more natural food source for its
customers. The business processes at Kudler Fine Foods will be affected along with the
supply chain. The company will need to revise its quality control tools and its performance
standards to ensure the effectiveness of its operations.
Kudler competitiveness depends on their business process. For example, if Kudler
competitor can obtain organic foods for their customers at adequate cost and Kudler has
not, a general view of the process should be considered. According to Chase, Jacob and
Aquilano, a process is any part of an organization that takes inputs and transforms them
into outputs that are of greater value to the organization than the original inputs (2006).
Kudler must consider such factors as vendor, availability, and delivery of the merchandise.
Implementation planning has become an essential focus of many organizations in today
economy due to competitive markets.
In today economy, Kudler Fine Foods as well as Samsung must remain competitive and in
doing so, they have to reevaluate the global competition and implement the necessary
strategies and changes for global survival. Samsung business strategy has expanded its
technology into alternatives to hazardous substances that are lead free in chips, CD-ROM
Drives, and TVs (Samsung, Green Management Report, 2006). They have also
implemented a Love Green program where customers can return toner cartridges to
prevent toner being dumped into garbage and seep into the soil and damage the ecosystem
(Samsung, Green Management Report, 2006).
Planning their work to working their plan is exactly what both organizations have
accomplished and is now Kudlers challenge (Chase, Jacobs, Aquilano, 2006). Kudler Fine
Foods must apply the necessary and best projects that fit the organization focus and
strategic alignment that has forced the organizational change. Once corporate and business
strategies have been agreed upon, and long-term objectives set, the strategic management
process moves into a critical new phase, translating strategic thought into organizational
action (Chase, Jacobs, Aquilano, 2006). Samsung is a leading corporation in the
technology industry with proven success in implementation planning and how
organizational projects are aligned with the strategic objectives. Samsung has
