This paper intends to define operations management and analyze an ethics decision made
by operations managers in the workplace or in a known organization. This paper is being
submitted as part of the requirements of the University of Phoenix Operations
Management Course.
Production and Operations Management (POM) is about the transformation of production
and operational inputs into outputs that, when distributed, meet the needs of customers.
The process is often referred to as the Conversion Process. There are several different
methods of handling the conversion or production process: Job, Batch, Flow and Group.
POM incorporates many tasks that are interdependent, but which can be grouped under
five main headings: Product, Plant, Processes, Programmes, and People.
The field obtains its definition and scope from its vision of an organization as a system.
The effectiveness of the system is determined by the success with which various
subsystems and components interact with each other and with the environment in which
the organization operates. At the heart of successful management is the ability to draw
upon the resources of many disciplines and integrate relevant principles and background
information in order to define and analyze a problem. Once defined, the manager must
identify alternative possible solutions, evaluate these in terms of the broader goals and
values of the organization, implement the apparently dominant solution, and, finally, assess
the actual consequences of the solution for the effectiveness of the organization.
Operations management deals with topics such as supply chain management, project
management, technology management, modeling dynamic systems, andquality
management.
Several months ago an ethical issue arose regarding a fellow employee involved in
