Operation Management
Operations managers deal with the productions of goods and services. The good and
service we contact with every day are produced under the supervision of operations
managers. Marketing managers only sell these goods and services and finance manager
only handle the money of selling and paying of these goods and services. The only
similarity of these mangers is that they all deal with same goods and services.
The capacity on location is one of the strategic decisions that might be required in a
grocery store operation. Store near market with low cost is an imitation type strategy.
Quality on supplier is another strategic decision that might be required in a grocery store
operation. In a grocery store, some food needs to below a certain price and above certain
subjective threshold for quality and taste. This type of decision is an innovation strategy.
Used by management in a company for a variety of different decisions, including capacity
planning, location planning, production and service design, and equipment selection. The
process view provides a basis for seeing an entire business as a system of interconnected
processes. The way goods or services are made or delivered, which influences numerous
aspects of an organization, including capacity planning, layout of facilities, equipment and
design of work systems.
The product-process matrix shows the relationship between product and process. In
product-process matrix, we can see how each product correspond to various processes
range from the project to the continuous process.It helps firms make their tasks and
