Operation management can be summarized as techniques for restructuring the
infrastructure to gain a competitive advantage to optimize decisions and processes utilized
in business practices. Operation management gives the managers a systematic way to
enhance their day to day processes and assist in maximizing revenues. One of the key
objectives practiced by an OM manager is making ethical decisions during the planning,
reviewing, and implementation stages of new processes. This paper will briefly discuss the
purpose of operation management as well as analyze an ethical decision made within my
company.
Operations management focuses on managing processes to produce and distribute products
and services (www.managementhelp.org). These things play a critical role in the success of
an organization. Understanding, implementing and decreasing company issues is an
important role played by operation management. In order to optimize your organizations
production, it is crucial to have a conspicuous management team. A conspicuous operation
management team will ensure that day to day procedures are effectual for the organization.
Not only that, the OM team is faced with problems that require moral leadership.
Operation managers understand that ethical decision making in an organization is
important in the development of that organization. Ethical decisions are guided by the
combination of personal values and organizational influences. These decisions have to be
made carefully so that it will not affect the long term production of the organization.
Within my company, operations managers are forced to make ethical decisions everyday
for the future of the company. Since my company is currently going through a merger,
