NOC Analysis – Group 45
do. Another one of the company key values is its “Customer Satisfaction”. Northrop Grumman
is dedicated to satisfying its customers and believes in respecting the customer they serve,
listening to their request and understanding their expectations. They strive to exceed their
expectations in affordability, quality and on-time delivery. The company provides”
LEADERSHIP” as a company and as individuals. Northrop Grumman’ leadership is founded on
talented employees effectively applying advanced technology, innovative manufacturing and
sound business management. More value are added at a lower cost with faster response and each
lead through its competence, creativity and teamwork. Acting with INTEGRITY in all they do is
one of the key values personal for Northrop Grumman. Each person is personally accountable
for the highest standards of behavior, including honesty and fairness in all aspects of their work.
The company fulfills its commitments as responsible citizens and employees. Integrity means
treating customers and company resources with the utmost respect and Northrop Grumman
exhibits that and more. The company respects each employee and takes great pride in the
significant contribution that come from the diversity of each individual and ideas. Northrop
Grumman success requires us to provide the education and development needed to help its
people grow. It is committed to openness and trust in all relationship. The company regards
their supplies as essential team members as well as owes the suppliers the same type of respect
that they show to their customers. The suppliers deserve fair and equitable treatment, clear
agreements and honest feedback on performance. The needs of the suppliers are considered
when conducting all aspects of the business.
The relationship with suppliers and government is based on the instruction that the company
realize that business in an “open matter and above matter” not seeking to influence business in an
improper way. Northrop Grummandoes not offer any business courtesy to their customers or
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