NAME: S L, SANTOSH
BANNER ID: @03279388
1. What are the factors which made the difference between success and failure in
the SCM and ERP implementations at Nike?
Nikes high degree of customization and inexperience of i2 in the footwear industry
together contributed in the strategic failure of supply chain project. The basic concept of
demand planning software didn’t support Nikes business model. Though the software
was operational, it failed to communicate with the existing system. The software
problems were closely tied to the core business of the company i.e. the orders. This
forecast planning software systems failed to analyze large amount of product information
accurately and inaccurate orders were sent to the manufacturers. Due to heavy
customization the software became too slow and also failed to recognize and analyze the
