SCH-MGMT670 Operations Management
Case of National
Cranberry
Cooperative
March 21, 2018
New York, NY
Candis Lai
CandisLai@gmail.com
Spring 2018
Table of Contents
I. Executive Summary ………………………………………. 2
II. Berry processing data for RP1 …………………………. 3
III. How might transport vehicles be utilized more
effectively? Should crews be scheduled differently
on peak days? ……………………………………………….. 5
IV. Would the installation of a berry grader positively
impact the farmers’ income or the cooperative’s? 6
V. What is the impact of installing one new dryer?
Two new dryers?……………………………………………. 7
VI. What is the purpose of the storage bins? Why do
storage bins need to be converted? How many
should be converted? ……………………………………… 8
VII. Conclusion……………………………………………………. 8
Executive Summary
Receiver plant 1 (RP1) from National Cranberry Cooperative (NCC) had made an investment of $75,000 in
the winter of 1970 for a fifth Kiwanee dumper with little improvement of its berry processing workflow. A
few of the problems the cooperative continued to experience includes:
• Trucks wait time.
• Inaccurate grading of subpar berries to premium grade products.
• Absenteeism
• High over time cost
Possible cause for hold up on RP1’s operations includes:
• Lack of dryers to meet the increasing production of wet harvested berries.
• Random berry drop-offs.
