Carolann Rivera-Price
5511 Reunion Point • Raleigh, NC 27609 • Carolann.Price52@gmail.com • C 914-357-0298
Health Care Patient Accounts Representative
Health care patient accounts representative for more than three years of hands-on experience in
networked provider systems. Expert in facilitating patient account needs in implementing quality
customer service. Subject matter expert for public, private, and self-pay billing practices.
Accomplished team member adept at exceeding goals for admissions, registrations, billing,
receiving, and records. Seasoned leader with repeated success in implementing quality service to
exceed patient needs, and enhancements for cross-functional teams.
PROFESSIONAL EXPERIENCE
WAKEMED NORTH HEALTH & HOSPITAL Raleigh, NC
Patient Accounts Representative May 2015 -Present
Identifies problem accounts with payors; investigates and corrects errors, follows-up on
missing account information, and resolves past-due accounts.
