Amina Ali
Krysten Plautz
DSCI 434-04
17 October 2021
Midterm Exam 2021
Multiple Choice Questions (20 points total):
1. Which of the following functions is responsible for the actual movement of goods and/or
services across organizations?
1. logistics
2. operations
3. purchasing
4. None of these choices are correct
2. Another term used for operations objectives is:
1. Order winners
2. Order qualifiers
3. Competitive priorities
4. Distinctive competence
3. The concept that a product should not only fit the market needs but have a technical
advantage as well is known as the:
1. Market pull approach to new product introduction
2. Technology push approach to new product introduction
3. Interfunctional view to new product introduction
4. Dual approach to new product introduction
4. A large office with a printing department, a drafting department with all of the engineers
located together, and all of the managers located together in a large suite of offices is an
example of
1. an assembly line process.
2. a batch process.
3. a project process.
4. a continuous process.
5. Which of the following is NOT a general characteristic of a service?
1. Production and consumption are simultaneous.
2. The service can be transported.
3. No resale is possible.
4. The service cannot be stored
6. In the process view of business, which of the following should be identified when
defining the system?
1. inter-connected processes across functional areas
2. the process-flow analysis approach to be used
3. only the operations function
