May 25, 2016
Dear Dr. Martha Ravola, Assistant Vice President
Academic Program Support and Graduate Studies
Alcorn State University
Alcorn State, MS 39096
I am delighted to have the chance to recommend Ms. Ciara Ferguson for entry to your
postgraduate course. I was her immediate supervisor during the time she worked at C Spire
Wireless Co., and she reported directly to me when carrying out her tasks and projects.
Ms. Ferguson was in charge of customer service and sales at C Spire, and she worked closely
with me learning and developing strategies to better her learning experience with us. She is very
responsible and professional, and her ambition was evident in her communication and
performance. Ms. Ferguson demonstrated a great interest and dedication to the field of customer
service and sales, and I expect her to have a bright future for attending your graduate courses.
Ms. Ferguson was a valuable asset to our company, as she personally contributed greatly to the \