The traditional understanding of union-management relations is that the two parties are
mutually beneficial to each other.
Answer:
According to Herzberg’s two-factor theory, individuals are motivated more by the
extrinsic aspects of work when compared to the intrinsic rewards.
Answer:
Organizations establish performance management systems to meet three broad purposes:
strategic, administrative, and developmental.
Answer:
If an employee disputes policies on the grounds that they violate state and federal laws,
he/she can go outside the organization for help to file a lawsuit.
Answer:
The open-door policy is an example of an alternative dispute resolution.
Answer:
Performance measures should not include ethical standards.
Answer:
Employees should exercise the stock options even if the stock price has decreased.
Answer:
Interviews are the least expensive method of employee selection.
Answer:
Job design aimed at empowerment is likely to be difficult in cultures with high power
distance.
Answer:
Employee participation in decisions about pay policieshas no proven link with job
satisfaction.
Answer:
(p.344)Which of the following permits a lower training wage, which employers may pay to
workers under the age of 20 for a period of up to 90 days?
A.FLSA
B.ADA
C.FMLA
D.ERISA
E.ADEA
Answer:
Right-to-work laws are:
A.federal laws that protect employees’ right to lifetime employment.
B.state laws that make union shops, maintenance of membership, and agency shops illegal.
C.laws that protect the right of unions to insist that the employer hire only union members.
D.laws that allow terminating an existing contract and striking for a new one without
notifying the employer.
E.federal laws that ensure that all union members get pension benefits.
Answer:
When does the NLRB certify a union as the exclusive representative of a group of
employees?
A.When the management of an organization approves of a union
B.When a union pays its dues to the board
C.When at least 51 % of the employees join the union within a certain time (30 days) after
beginning employment
D.When a majority of workers vote in favor of a union
E.When the AFL-CIO votes in favor of a union
Answer:
_____ requires that employees actually learn the content of the training program and that
the necessary conditions are in place for employees to apply what they learned.
A. Behavior modeling
B. Transfer of training
C. Simulation
D. Virtual reality
E. Action learning
Answer:
In the context of the effects of culture on training design, a culture low in _____ values
relationships with fellow trainees.
A.collectivism
B.femininity
C.uncertainty avoidance
D.time orientation
E.masculinity
Answer:
_____ is uncertainty about what the organization and others expect from the employee in
terms of what to do or how to do it.
A.Role underload
B.Role ambiguity
C.Role conflict
D.Role overload
E.Role autonomy
Answer:
B.
Role ambiguity is uncertainty about what the organization and others expect from the
