PROFESSIONAL DEVELOPMENT FOR STRATEGIC MANAGERS
LEARNING OUTCOME 1 &2
MR. NILADRI NANDY
MR. RITTICK KARAK
MR. SOUVIK CHATTERJEE
MR. HIMANSHU BAGMAR
MR. KUNDAN TATIKONDAWAR
(MBA INTERNATIONAL)
Statement of Authenticity
We certify that the work submitted in regard to this assignment is our own and wherever the works
of others have been used to support my work the credit has been duly acknowledged.
Student Email: princekundan12@gmail.com Date: 01/12/2020
EXTENDED DIPLOMA IN STRATEGIC LEADERSHIP AND MANAGEMENT
International School of Management Studies, Pune-Maharashtra- India
Page 1 of 16
TABLE OF CONTENTS
S.NO
PARTICULARS
PAGE NO
1
EXECUTIVE SUMMARY
2
2
TASK 01
3-6
3
TASK 02
7-15
4
BIBLIOGRAPHY
16
EXTENDED DIPLOMA IN STRATEGIC LEADERSHIP AND MANAGEMENT
International School of Management Studies, Pune-Maharashtra- India
Page 2 of 16
EXECUTIVE SUMMARY
This assignment is an interpretation of the skill audit of the McDonald’s as well as the professional
and personal skills required for the strategic managers to be a part of its working culture.
McDonald’s first started its operations in the year 1940 in the USA. Now its present in 119 countries
with more than 36000 outlets and it employs every 1 in 8 Americans. It’s the second largest food
chain the word with most of its sales on burgers whose initial product was hotdog. The red and
yellow motif, together with the charismatic M, has become a manner of happiness and quick
cravings all over the world. In November of 2020, McDonald’s announced McPlant, a plant-based
burger, along with plans to develop additional meat alternative menu items that extend to chicken
substitutes and breakfast sandwiches. This announcement came after the successful testing
of Beyond Meat plant-based meat substitutes.
McDonald’s operates in Democratic style of management, has less gap between manager and
employees which aids in receiving the feedback from the employees. The main objective of
McDonald’s is to make people aware of an item, feel positive about it and remember it. It
continuously does internal marketing which is important as it must precede external marketing
which includes hiring, motivating and training of the employees. This is why they serve their
customers well and meet their objective.
EXTENDED DIPLOMA IN STRATEGIC LEADERSHIP AND MANAGEMENT
International School of Management Studies, Pune-Maharashtra- India
Page 3 of 16
TASK 01
a. For managers to achieve strategic goals they will require certain personal skills to be
effective. Identify some of those required skills and explain how they are critical to achieve
the specific strategic goals.
Introduction: –
The strategic goals of an organization relate to the objectives and visions of
an organization. These goals act as the criteria of measuring the performance of an
organization. Some personal skills are essential to the achievement of these goals of
the organization. These skills have been described below:
i. Time management
Time management is related to the distribution of time to get the most
productive outcome. Time is a valuable asset for a business. Productive outcome can
be achieved through proper time management. Thus, the managers must realize the
concept of time management. Effective managers try to complete a particular task
within the shortest possible time. For this reason, inefficiency in time management
and the wastage of time should be controlled. For proper management of time,
managers can use a time log for recording the activities. Thus, the required tasks can
be recorded. This will help in preparing an analysis of the activities and time spent.
The changes in the effectiveness can be identified. Thus, the efficiency of performing
a task can be determined easily. This will also disclose the wastage of time. So, this
system will ensure the proper management of time.
ii. Setting SMART objectives
A successful manager can be differentiated from an unsuccessful manger by
considering the quality of the objectives developed by him. The objectives should be
developed on the basis the following criteria:
Specific
The objectives of the plan should be clear and specific. If the objective
remains vague, it may be difficult to be implemented. Thus, the objective should
clearly state the matter that should be achieved.
EXTENDED DIPLOMA IN STRATEGIC LEADERSHIP AND MANAGEMENT
International School of Management Studies, Pune-Maharashtra- India
Measurable
Specific criteria should be developed against which the outcome can be
measured. The criteria may be stated in numerical figures. For example, an objective
may be set to increase the profit by 10%. Thus, it will be easy to compare the actual
outcome with the expected result.
Appropriate
The objective must be relevant to the mission. The matters that are
irrelevant to the performance of the organization should be avoided.
Realistic
Objectives should be developed considering the abilities and resources
necessary to achieve the goals. So, it would be unsuccessful to set an objective that
