MANAGERS IN THE
WORKPLACE
1- 1
1
LEARNING OBJECTIVES
1. Explain why managers are important to organizations.
2. Tell who managers are and where they work.
§Know how to manage your time.
3. Describe the functions, roles, and skills of managers.
4. Describe the factors that are reshaping and redefining
the manager’s job.
§Develop your skills at being politically aware.
5. Explain the value of studying management.
1 – 2
WHY ARE MANAGERS IMPORTANT?
Organizations need their managerial skills
and abilities more than ever in these
uncertain, complex, and chaotic times.
Managerial skills and abilities are critical
in getting things done.
The quality of the employee/supervisor
relationship is the most important
variable in productivity and loyalty.
1 – 3
WHO ARE MANAGERS?
Manager –Someone who coordinates and oversees the work of
other people so that organizational goals can be accomplished.
1 – 4
EXHIBIT 1-1
LEVELS OF MANAGEMENT
1 – 5
CLASSIFYING MANAGERS
•First–line Managers – Individuals who manage the work of non-
managerial employees.
•Middle Managers – Individuals who manage the work of first-
line managers.
•To p M a n a g e r s – Individuals who are responsible for making
organization-wide decisions and establishing plans and goals that
affect the entire organization.
1 – 6
WHERE DO MANAGERS WORK?
Organization – A deliberate arrangement of people
assembled to accomplish some specific purpose (that
individuals independently could not accomplish alone).
