Thinking about Management Issues
1. Tim Horton
Strengths: Economical, conveniently located, good service, variety.
Weaknesses: No debit, always busy, no specialty drinks, fattening.
Opportunities: stock options, soccer teams, and scholarships.
Threats: None
Tim Horton Competitive advantage is their productive efficiency over all other coffee
shops.
2. Yes, what happens in the external environment of an organization pertains to the
organization regardless and should therefore be ethically evaluated. For instance:
suppliers/or distributors for an organization are external yet the business conducted
between the organization and the supplier should still be ethically conducted.
3. Large Business: strategy formulation and evaluation are done on a mass scale. Many
managers are in place to ensure quality control, and productivity. In small businesses top
managers will create and implement strategies independently as well as evaluate the
companies overall production. Non-profit organizations would implement strategies that
would focus on marketing a cause rather than a product; whereas global businesses would
strategize around marketing products to meet cultural preferences, religions, beliefs etc.
4. Managers could utilize the Internet to create foundations for their strategies, and to build
on previously successful management techniques. They could also use the Internet or
intranet to convey/communicate important information to their employees.
5. Competitive advantage is a factor in Non-Profit organizations; however, it is placed on a
completely different spectrum than profitable organizations. Although both types of
organizations have the same purpose of obtaining capitol, one business is in it for personal
profit, the other to benefit an outside cause. In saying this profitable organizations want the
money in their pockets, whereas (more often than not) charitable organizations just want it
