Management Hello Enjoy the music

1

Hello! Enjoy the music, and we’ll start on time.

MGMT 2130

Business Ethics and Social Responsibility

Yong H. Kim

1. At the beginning of the class, I’ll ask everyone to turn on his/her

video; Keep it on at least during (1) quizzes and (2) simulations

2. Put up a profile photo; I am not actively monitoring the chat box

3. Change Management Debrief form (syllabus p.5) :

– Qualtrics link: Already sent out on March 20 via email

– Email IA and me if you didn’t get the email by March 25, 5pm

– Completion due: March 27 (Friday), 12:00 (noon)

Change Management

MGMT 2130

Business Ethics and Social Responsibility

Yong H. Kim

2

The Trail Ahead…

•Lecture: Change Management

•Change Management Simulation, second trial!

•About the change management simulation debrief survey

•Qualtrics link: Sent out on March 20 via email

•Email IA and me if you didn’t get the email by March 25, 5pm

•Supposed to be completed after the second trial is done

•Completion due: March 27 (Friday), 12:00 (noon)

•3~4 questions (pass/fail only)

•Use it as a low-pressure trial run for the final video reflection

•More on Canvas “Assignment” & updated syllabus about the final

video reflection

•About next week (Strategic CSR simulation)

3

Change Management & Intrapreneurship

•How to help organizations change (usually from

within)?

•(Internal) change agents: People inside the

organization who help the organization transform

•Intrapreneurship: How to lead innovation within

organizations?

•(Social) intrapreneur

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Main Challenge in Change Management

Organizations are built to be stable…

As a result, most efforts at designing and

managing organizational change are dismal

failures.

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Tactics from the interns at PWC

•Read the context and find the right opportunity

•Merger integration at Price Waterhouse and

Coopers Lybrand=> openness to change

•Active, vigilant monitoring (Sgaragli)

•Frame the initiative appropriately

•“…they used different strategies for making pitches

to various partners” including operations, brand