115.111 – A1 – Outline – Audience Concerns 5%
Due Date: Week 3 – 3 days after your workshop
Marks: 5%
AIM: Show that you have carefully considered each audiences’ needs and understand the
key messages they need from their document.
METHOD: Complete the table below to show briefly the decisions you are making when
crafting your messages for your different audiences.
Enough detail needs to be given to show that you have identified key differences in
audience needs and concerns, but should be no more than 2-3 points. As you type, the
boxes will get bigger.
NAME: XuHui Jiang ID: 15297387
WORKSHOP:
Letter
Email
Memo
Intended Audience
Who is the document
for?
The student customers
The Samsung
The staff of other three
stores
Purpose of the
document
What is the purpose
To notify them of the
recall and to outline
the replacement
process and
To notify them of your
process and request
replacement stock and
the $100 vouchers for
To notify the staff of the
recall and replacement
process.
conditions.
your customers.
for the recall. And if
so, they should apply
some advices. And they
should check the
to service customers
