1. Textbook questions:
Question 1: How do we recognize and differentiate business messages from other types of
communication? Create a table comparing a business message found in an email and in an
advertisement, with informal writing found in Facebook.
– Business messages are used to communicate efficiently between businesses and their partners or
clients. Different from other types of communication, business messages follow the set of rules
based on some specific conventions such as medium, format, style and tone. Additionally,
business messages must be formal, serve a specific purpose and target certain audiences. Finally,
business messages must meet five criteria: clear, concise, comprehensive, complete and correct.
-To exchange information between
businesses and clients or partners.
-To coordinate with employees.
-To promote products.
-Not personalize.
-Personalize.