ACTIVE LISTENING 1
Active Listening
Name
Institution Affiliation
Course
Date
ACTIVE LISTENING 2
Active Listening
Discussion 1.
Emotional intelligence needed to observe emotions without judgment
The emotional intelligence is the capability to use, understand and manage personal
emotions in a positive manner to effectively communicate with others and overcome conflict.
There is need to manage the emotions to ensure that judgment of the emotions does not take
control. The kind of emotional intelligence needed to deal with judgment is the self-awareness.
Self-awareness is about understanding personal moods and emotions and how they affect both
self and others. Developing self-awareness ensures that an individual can build realistic self-
assessment and develop self-confidence (Rosenberg, & Chopra, 2015). An individual who makes
