Management Information Systems
Introduction to Kimball’s restaurant
Nguyen Hai Chau
University of Engineering and Technology
Vietnam National University
Nguyen Hai Chau (UET, VNU) MIS/Introduction to Kimball’s restaurant 1 / 15
Introduction
Liz and Michael Kimball are a couple, they dream about opening
their own restaurant
They believed that they could use their talents and experience to
operate a successful restaurant
Nguyen Hai Chau (UET, VNU) MIS/Introduction to Kimball’s restaurant 2 / 15
The Kimballs abilities and experience
Liz is a great cook
Liz started work as a customer service and she has 15 years of
customer service experience. She has some ability to manage
people
Liz does not have a formal culinary education but she has an
excellent sense of food preparation, ingredient selection, and
meal planning. However, her lack of a formal culinary education
and experience in commercial kitchen operations might require
some additional training
Nguyen Hai Chau (UET, VNU) MIS/Introduction to Kimball’s restaurant 3 / 15
The Kimballs abilities and experience
Michael had a degree in business and several years of experience
in business management. He was responsible for recruiting,
compensation evaluation, and employee orientation. He also
managed employees performance evaluations for the production
