UNIT 1 Building Effective (Messages-a verbal, written, or recorded communication sent to or left for a
recipient who cannot be contacted directly)
MODULE 1: Introducing Business Communications 1
MODULE 1: Introducing Business Communications 1
Why Do We Communicate? 4
How Is Business Communication Different? 4
What Communications Skills Are Essential for
Employment? 7
How Much Will I Really Have to Write? 8
How Much Does Writing Cost? 9
Poor Writing Costs Everyone 10
