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EMP5109/GNG5310 –Operations Management
Lecture # 1 – Introduction to Operations Management
Professor: Hal Hilfi
Jan. 13, 2021
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Brief Introduction
•20+ years in Ops Management
•B.Sc. and M.Sc. in Mechanical and Aerospace Engineering from University of
Dayton –Dayton, Ohio, USA
•EMBA from Telfer School of Management, uOttawa
•Industries: sheet metal fabrication, fiber-optics, contract manufacturing,
telecom, printing, and currently in healthcare. Both public and private sectors
•Focus on process re-engineering, contracts negotiations, proposal
development, client management, and process waste elimination using the
principles and tools of PPI, Six Sigma, and Lean methodologies
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The world leader in serving science
invested in R&D
$1B
R&D scientists/engineers
5,000
employees
75,000 in revenues
$25B
Company Overview
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1. The unrivaled leader in serving science, with revenues of $50 billion
2. One of the world’s most admired companies
3. An incredibly talented global team that brings diverse perspectives,
collaborative energy and a passion to excel every day
4. Our customer-centric culture delivers a unique value proposition
and sustained competitive advantage
5. Our unwavering commitment to innovation and to leadership
in digital science enables our customers to make the world
healthier, cleaner and safer
6. An exceptional track record of consistently
delivering strong financial performance
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We enable our customers to make the world
healthier, cleaner and safer.
A Mission We’re Proud Of
5 Reasons to Work at Thermo
Fisher Scientific
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The world leader in serving science
Committed to analytical
precision and
diagnostic excellence
Inspiring meaningful
genetic analysis Accelerating discovery
research One-stop access for
scientific products Instrument and
enterprise services
Our leading scientific products, services and workflow solutions
•Global Distribution Network
•8 US distribution locations
•20 International Distribution locations
