Describe a time with you had conflict with an individual or group and how you successfully
resolved the conflict.
Conflict has never been a good thing especially when you are with your spouse, family or
friend. At a certain point everyone has always come across conflict with someone. One day as I
was walking back home, I came across two people arguing about a bet they had made earlier and
the loser did not want to pay up. So I approached them politely and asked them to tell me their
issue and gladly they did. So I told them let’s take a walk while I explained to them the terms and
conditions of betting even if it is between two individuals, it still applies. They started seeing my
point as I explained then I turned to the loser and asked him, “Would you be happy if someone
refused with your money and didn’t keep their end of a bargain after placing a bet together?”
well he saw my point and agreed that it was unfair so he paid up and they walked away laughing
about it.
Describe a conflict you had that did not go so well. After reading chapter on various
conflict management strategies, how do you think you could have handled it more
successfully?
Conflict can arise in any kind of situation involving more than one person and its causes
can range from divergent goals and philosophical differences to power imbalances. Sometimes
conflict can escalate to a point of no return especially if more than one business or companies are
