Question 1
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Unlike hearing, listening
Select one:
a. is a physiological process
b. is automatic
c. requires no conscious effort
d. is merely an external process
e. involves conscious, deliberate thought and effort
Correct
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The correct answer is: involves conscious, deliberate thought and effort
Question 2
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Back-channel cues are effective for offering negative
feedback to a speaker.
Select one:
True
False
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The correct answer is ‘False’.
Question 3
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You go to a karaoke bar because your shy friend, Ted, is
performing there for the first time tonight and is
incredibly nervous about singing in front of a crowd.
Which listening function would be most appropriate for
you to practice?
Select one:
a. listening to support
Correct
b. listening to comprehend
c. narcissistic listening
d. listening to analyze
e. listening to discern
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The correct answer is: listening to support
Question 4
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Recalling, the fifth step of listening, is crucial because we
judge others’ listening skills by their ability to recall
what we said.
Select one:
True
False
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The correct answer is ‘True’.
Question 5
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People who consistently use aggressive listening may also
Select one:
a. none of the options are correct
b. achieve more success in their personal goals
Incorrect
c. engage in eavesdropping
d. experience less violence in their relationships
e. think less favorably of themselves
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The correct answer is: think less favorably of themselves
