International Business
Sixteenth Edition, Global Edition
Chapter 2
Culture
Copyright © 2018 Pearson Education Limited. All Rights Reserved.
Copyright © 2018 Pearson Education Limited. All Rights Reserved.
Learning Objectives
2-1 Explain why culture, especially national culture,
is important in IB, but tricky to assess
2-2 Grasp the major causes of national cultural
formation and change
2-3 Discuss major behavioral factors influencing
countries’ business practices
2-4 Recognize the complexities of cross-cultural
communications
2-5 Analyze guidelines for cultural adjustment
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Globalization and IB
Objective 2-1
What is Culture?
– refers to the learned norms based on values,
attitudes, and beliefs of a group of people
– Culture is an integral part of a nations operating
environment
every business function is subject to potential
cultural differences
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Globalization and IB
Bicultural and/or Multicultural
Relevant Groups/Dissimilar Groups
Objective 2-1
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Cultural Factors and the IB Environment
Objective 2-1
FIGURE 2.1 Cultural Factors Affecting IB Operations
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Using Cultural Reference Points
Objective 2-1
Cultural reference points
Culture can be useful reference point
However, culture reference points may not
always be accurate
Cultural Collision
Objective 2-1
What is cultural collision?
can be led(lead to?) when a company implements
practices that are less effective or when