JOB DESCRIPTION FORM
Job Title – Barista
Wage Category – Minimum wage. ($8.75)
Number of Employees in Job – This establishment has 11
employees.
Department – Café
Date Analyzed – November 4, 2015
Reports to (Title) – Rebekah Brownell (Plaza Manger)
Job Statement – The Barista is responsible for ful,lling
orders and completing sales transactions within a Starbucks
establishment and performing other support functions which
may include cleaning the food preparation, customer seating
or stock areas and maintaining inventory; performs all other
responsibilities as directed by the business or as assigned by
management. This is a non-exempt position and typically
reports to the Store Manager.
Essential Functions:
Greets customers and takes food order; provides
information about products and looks for opportunity to “up-
sell” products
Prepares all drink orders to Starbucks and company
standards
Operates a cash register and receives payment from
customers in cash or credit card, accurately counts and
provides change to customers as required, and follows all
HMSHost customer service and cash handling policies and
procedures
Educates and informs customers about the differences
among co8ee beans, co8ee preparation and home brewing
methods
Cleans and stocks customer area
Follows company and Starbucks operational policies and
procedures, including those for safety and security, to
ensure the safety of all partners during each shift
Maintains a calm demeanor during periods of high volume
or unusual events to keep store operating to standard and
to set a positive example for the shift team
Minimum Quali)cations
