Human Resource Management Chapter 5 Quiz Part 4
20. Having outside vendors supply services that the company’s own employees previously did in
house is called ________.
a. offshoring
b. outsourcing
c. recruiting
d. staffing
e. consulting
21. Having outside vendors or employees abroad supply services that the company’s own
employee previously did in house is called _______.
a. recruiting
b. consulting
c. staffing
d. outsourcing
e. offshoring
22. Customer Service Representatives for ABC Industries work remotely, often from home,
using information technology. These employees are referred to as ________.
a. Temporary employees
