Employee Engagement- refers to the level of commitment workers make to their employer,
seen in their willingness to stay at the firm and go beyond the call of duty.
Performance Management- is a goal-oriented process directed toward ensuring that
organizational processes are in place to maximize the productivity of employees, teams, and
ultimately, the organization.
Performance Appraisal- a formal system of review and evaluation of individual or team task
performance.
Use of Performance Appraisal:
– Human Resource Planning
– Recruitment and Selection
– Career Planning and Development
– Compensation Programs
– Internal Employee Relations
– Assessment of Employee Potential
Performance Appraisal Process –
Establish Performance Criteria:
-Trait, Behavior, Competencies
– Traits- are usually thought of as being biologically created
