Question 1:
(a) What are the ‘hidden fees’ discussed in the article above? Why are they considered hidden? Give one
other example of hidden fees based on another type of good or service (not in the article).
The report discusses the hidden fees charged by hotel and airline operators in the American travel
industry. The fees are described as ‘hidden’ because they are not included in the initial advertised
price and are added at some point after the initial transaction. The fees are mandatory or de facto
mandatory so that consumers are not able to opt out of paying them. In some cases, the hidden fees
are not connected to the provision of the service.
Hidden fees are imposed by operators in many other industries. One such example it the
entertainment industry’s event ticketing firms. With the emergence of e-commerce, vendors such as
Ticketmaster dominate the online ticketing market. Hidden fees guised as ‘service fees’, ‘processing
fees’ and ‘delivery fees’ are added to ticket prices. The fees are mandatory and usually have no
connection to any additional service (National Economic Council, 2016, p. 11).
(b) Give one example of an actual government policy/law that has attempted to counteract problems
associated with hidden fees and comment, using your knowledge of economic theory, on how
successful you think the policy is (not in the article).
Since the later stages of the Obama Administration, the U.S. Federal Communications Commission
(FCC) has been working to increase competition in the American cable TV market. The market is
concentrated such that the top 3 service providers control over 50% of the market as shown in
Error! Reference source not found.. In an attempt to increase competition, reduce consumer costs
and generate innovation; the FCC has launched a campaign to reform the industry and allows
consumers more freedom of choice in the set top box market (The White House, 2016).