Josselyn Nicole Santana Muñoz
1. Choose a product or technology. Interview five consumers who buy that product
and ask them what major problems they have with the product (or what major
things they dislike about it). Then ask them to describe the attributes of the
“perfect product” that would satisfy all their needs and replace the existing
product. Next, interview the representatives of five companies that offer the
product and ask them what they believe are the major problems that
customers experience with their product. Come up with some futuristic
solutions.
IPHONE
1. The first person said that the biggest defect is the battery since it discharges quickly and
sometimes is outside your home for a long time without being able to charge it and usually
at the same time that the iPhone battery is not enough and if it is It is true that at the
beginning the battery can last a considerable time, but after a short purchase time it
