1. What other technologies use the Internet?
A) Phone
B) Instant messaging
C) Video conferencing
D) All of the above
2. Overusing the “cc” function when sending email
A) Is a good way to protect yourself in a hostile work environment
B) Is a great deal of time by generating more reply messages
C) Is no longer a big deal since few people pay attention to messages
3. The ability to update content quickly and easily makes ________ a natural medium when
communicators want to get messages
A) Blogs
B) Websites
C) Podcasting channels
4. The subject line of an email message