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Introducing Shake Shack
In Slovakia
Phases 1 and 2
By: Anna Bednarczyk, Peter Cabezas, Brooke Cicale, Sam Geiler,
Tara Inman, and James Valva
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Table of Contents
Phase 1: PLANNING THE GLOBAL BUSINESS ENTERPRISE…………………………………………………………3
Module 1: IDENTIFYING GLOBAL BUSINESS OPPORTUNITIES ………………………………………….3
Module 2: ANALYZING INTERNATIONAL COMPETITORS………………………………………………….10
Module 3: ASSESSING THE ECONOMIC-GEOGRAPHIC ENVIRONMENT………………………………13
Module 4: ASSESSING THE SOCIAL-CULTURAL ENVIRONMENT……………………………………….18
Module 5: ASSESSING THE POLITICAL-LEGAL ENVIRONMENT…….………………………………….23
Phase 2: ORGANIZING FOR INTERNATIONAL BUSINESS ACTIVITIES …………………………………………….28
Module 6: SELECTING A GLOBAL COMPANY STRUCTURE…….………………………………………..28
Module 7: FINANCING SOURCES FOR GLOBAL BUSINESS OPERATIONS …………………………….33
Module 8: CREATING A GLOBAL MANAGEMENT INFORMATION SYSTEM………………………….38
Module 9: IDENTIFYING HUMAN RESOURCES FOR GLOBAL BUSINESS ACTIVITIES ………………..40
Module 10: MANAGING INTERNATIONAL FINANCIAL AND BUSINESS RISKS ……………………..44
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Phase 1: PLANNING THE GLOBAL BUSINESS ENTERPRISE
Module 1: IDENTIFYING GLOBAL BUSINESS OPPORTUNITIES
Slovakia, a high-income advanced economy with one of the fastest growth rates in
European Union and the OECD, has roots that can be traced back as far as the 9th century state
of Great Moravia. The Slovakians became part of the Hungarian Kingdom, where they remained
for the next 1,000 years. Following the formation of the dual Austro-Hungarian monarchy in
1867, language and education policies favoring the use of Hungarian language were formed.
This resulted in a strengthening of Slovak nationalism and a cultivation of cultural ties with the
closely related Czechs, who were under Austrian rule. After the dissolution of the Austro-
Hungarian Empire at the close of World War I, the Slovaks joined the Czechs to form
Czechoslovakia. During the interwar period, Slovak nationalist leaders pushed for autonomy
within Czechoslovakia, and in 1939 Slovakia became an independent state allied with Nazi
Germany. Following World War II, Czechoslovakia was reconstituted and came under
communist rule within Soviet-dominated Eastern Europe. In 1968, an invasion by Warsaw Pact
troops ended the efforts of the country’s leaders to liberalize communist rule and create
“socialism with a human face,” ushering in a period of repression known as “normalization.” The
peaceful “Velvet Revolution” swept the Communist Party from power at the end of 1989 and
inaugurated a return to democratic rule and a market economy. On January 1, 1993, the country
underwent a nonviolent “velvet divorce” into its two national components, Slovakia and the
Czech Republic. Slovakia joined both NATO and the EU in the spring of 2004 and the Eurozone
on January 1, 2009.
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Slovakia rests in Central Europe and is only about twice the size of New Hampshire.
Slovakia, a landlocked state, does not have immediate access to ports for easy trade. Slovakia
also faces cool summers with hot humid winters, and has rugged mountains in the northern and
southern regions. These lands hold valuable natural resources such as lignite, small amounts of
iron ore, copper and manganese ore, salt, and arable land (40.1% used for agriculture.) Currently,
they face issues due to pollution; metallurgical plants present human health risks and acid rains.
Economically, Slovakia has made significant reforms since its separation from the Czech
Republic in 1993. With a population of 5.4 million, Slovakia has a small, open economy with
exports at about 92% of GDP, serving as the main driver of GDP growth. Slovakia joined the
European Union (EU) in 2004 and the Eurozone in 2009. The country’s banking sector is sound.
Slovakia has led the region garnering FDI, because of its relatively low-cost, highly-skilled labor
force, reasonable tax rates, and favorable geographic location in the heart of Central Europe.
However, recent increases in corporate taxes, as well as changes to the Labor Code, slow dispute
resolution, and ongoing corruption threaten the attractiveness of the Slovak market. Moreover,
the energy sector is characterized by high costs, unpredictable regulatory oversight, and growing
government interference.
Operating as a smaller country, Slovakia only has a population of 5,445,027 people. The
religion amongst this population is divided into 5 major categories: 62% of citizens are Roman
Catholics, 8.2% Protestants, 3.8% Greek Catholics, 12.5% Other, and 13.4% do not practice a
religion. Furthermore, the unemployment rates for people between 15-24 years of age are 35%
male and 32.5% female.
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Slovakia has a parliamentary democracy and is divided into 8 regions. Slovakia became
independent in 1993, so is still a relatively young country with much promise for growth and
future development.
Shake Shack will soon be introduced in slovakia. Shake Shack has a net worth of 2.81
billion dollars after eleven years of establishment and has experienced a great deal of success.
This is roughly in the same net worth range of Wendy’s 2.85 billion, which is quite popular and
has been around for 46 years, showing promise of growth for Shake Shack in the future. This is
impressive not only because Shake Shack hasn’t been around nearly as long, but because it also
does not have as many store locations, only 71. This advantage differentiates Shake Shack from
other fast food chains. Shake Shack seems more intriguing for customers because the locations
are so rare, unlike McDonald’s or Wendy’s locations which are more easily accessible. Shake
Shack is more than just a restaurant, it is an experience. Having less store locations does not just
show value to Shake Shack, but also attracts many investors. When we open our location in
Slovakia, we will not have a hard time finding investors for our start up because Shake Shack has
already shown its credibility and profitability in the last ten years.
Shake Shack offers a wide range of products to consumers, including the typical hot
dogs, hamburgers, fries and milkshakes. The menu extends to food that may fit a particular target
market, depending on the surrounding demographic. For example, it offers a halal sandwich in
the Middle East and a gluten free option in America. It also offers a mushroom burger in all of its
locations to appeal to vegetarians. This menu philosophy compares similarly to the Shake
Shack’s direct competitors, such as McDonald’s and Burger King, who also offer regionally
specialized menus. Shake Shack’s wait time extends a few minutes past such competitors
because the restaurant cooks its higher quality food to order.
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Slovakia’s offers an appealing proposition to investors looking for decent returns
compared to the surrounding countries. The Slovakian market is small but has matured over time
and has an abundance of spare capacity and considerable slack in its economy. Recently there
has been an increase in merger and acquisition activity which demonstrates an increase in new
opportunities. Slovakia still has some shortcomings. Over the years there have been tax reforms
which includes higher payroll levies for sole traders, the abolition of the flat tax system, and
higher property taxes and the reversal of the previously tax free status of dividends. Slovakia also
has the highest rate of corporate taxation in Central and Eastern Europe at a high 22%. These
raises in corporate and income tax has been put in place to boost tax collection to repel the rising
public debt levels. This will ultimately result in higher tax burdens for new and upcoming
businesses. Slovakia has taken away certain tax-deductible costs and new depreciation limits on
certain business assets. These factors will affect entrepreneurs and companies with a low tax
base. On the other hand Slovakia is more compliant with European Union than neighboring
countries so its improved contract enforcement can ease starting up businesses.
As of Tuesday September 22, 2015, the European Union decided to relocate 120,000
refugees within members of the Union. This action came as a shock to some of the newer
members of the EU who disagreed with the decision. They saw this push for approval as a threat
on their very own sovereignty. Slovakia, one of the smaller and newer countries in the EU did
not vote in favor of this decision. Instead, the larger member countries, such as Germany, have
overruled the smaller ones.
While compassion for the refugees drove the decision from the EU, the influx of labor
forces will directly affect the economies of all the member countries. Migrant workers work for
smaller wages. This cheap labor could help Slovakia boom and grow its economy. The country’s
major exports include crude oil, natural gas, machinery, and transportation equipment. The
production and excavation of these products involves a large amount of manpower. Therefore, if
Slovakia has more laborers, it should be able to supply them with jobs, given greater expansion.
The country though risks the possibility of expanding too slowly which would leave these people
unemployed.
Additionally, Slovakia is one of the largest manufacturers of Volkswagen vehicles.
However, it has recently met its capacity for this kind of production. With such an influx of labor
in the country, the refugees may be used to increase capacity for production and then fill the
newly available manufacturing positions.
Small and medium enterprises that are governed by the Investment Stimulus Act and the
National Act for SME’s, drive Slovakia’s economy. The article discussed, “According to
estimates published by the European Commission, they provide around 67% of gross value