Expectancy Theory Analysis
As a sales manager at Ashley furniture my job is to keep myself and sales staff
motivated on a daily basis to increase their performance and outcome. Since COVID-19 I lost
more than half of my store staffing and having trouble hiring new employees with talent. There
is a lot of pressure from my managers to perform and reach certain goal and to do so I have to
increase the performance of myself and employees. As mentioned by expectancy theory, effort
alone will not lead to outcome. Except few individuals that are A players and high performers,
70 percent of our staff includes individuals that are B players and just working to hit their
minimum goal to keep their job. my challenge here is to motivate these individuals to perform
better and to realize what the valued outcome is.
Can I do it?
