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1. INTRODUCTION
Globally, business is evolving very fast in terms of enterprise systems and companies
need specialized solutions to become as competitive as they can. Many complex
operating problems arise, while the need to enhance the efficiency and the
effectiveness of the company is continuous. The companies, especially in the shipping
industry, need better interaction between their employees. In the last decades, the
common organizational structure that the shipping companies were functioned, was
consisted of separated functional fields and departments. In this way, each department
is absolutely isolated from other departments. For example, finance and chartering
department can be totally separated from legal and technical department. Of course,
data and information from each department have not close relation to the other
departments. But, the sharing of the information and knowledge can bring better
understanding of the companies’ objectives and culture, which are necessary for
greater performance. Thanks to technological revolution, the delivery of a cloud
Enterprise Resource Planning (ERP) system can take place easily.
ERP is one of the modern technologies that a lot of companies apply. ERP system
comprises of a commercial software package that promises the seamless integration of
all information flowing through the company such as operating, accounting, human
resources, chartering and technical. One database across the entire company. ERP
systems are computer-based systems designed to process company’s transactions and
facilitate planning, controlling the resources, production and customer response. ERP
can undertake in any company independently the field that operates, but it requires
careful, strategic and suitable implementation.
2. THE SHIPPING BUSINESS
During the 21st century, the shipping business faces numerous challenges and it is
critical for the shipping companies to survive and be competitive. Since nothing is
stable, such as the technology and the environment, the structure of the companies is a
dynamic process which is always open to change and transformation. New strategic
systems and activities are essential for the achievement of the company’s goals. ERP
helps companies manage cost and monitor the delivery of goods. Shipping companies