Quiz 1 Course Introduction
1.
Bad writing wastes time by
A) Taking more time to read.
B) Requiring less time to revise.
C) Delaying action while the reader asks for more information.
D) All of the above.
E) Only A and C.
Table for Individual Question Feedback
Points Earned: 1.0/1.0
Correct Answer(s): E
2.
Which of the following is a quality of a good message?
A) It is clear.
B) The information is correct.
C) The message builds goodwill.
D) All of the necessary information is present.
E) All of the above.
Table for Individual Question Feedback
Points Earned: 1.0/1.0
Correct Answer(s): E
3.
A client calls for more information after receiving your message about getting a
refund. Which of the following criteria for good business writing is MOST problematic
in your message?
A) Being clear.
B) Being complete.
C) Being correct.
D) Saving the reader’s time.
E) Building goodwill.
Table for Individual Question Feedback
Points Earned: 1.0/1.0
Correct Answer(s): B