Employment Conflict Management
[introduction]
Potential Conflict Identifications
From the business end, the web site suffered technological problems due to the 3-D
mannequins downloading being so slow for consumers. FastServe, Inc. has decided to
cease the on-line distribution market and downsize its online division.
In attempt to downsize the company, the website development department will be
evaluated and employee files to select the potential employees who will be laid-off.
Human Resources will assess the employee files for skills, education, attendance, and
projects performed. FastServe, Inc. has identified five potential employees and three of
which must be chosen for scale back. The five employees that will be looked at are: Carl
Haimes, Sarah Boyd, Jenny Mills, Brian Carter, and Nora Manson.
All five employees have good qualifications for their present positions, though there are
attendance issues. Carl and Nora have a performance records and productivity
achievements that are above average. Brian, Sarah, and Jenny have average performance
and productivity achievements. Sarah and Nora possess little to no extra education beyond
a high school diploma. Sarah is the only one that is not a contract employee. Brian has a
special achievement in the website programming for which he was hired to maintain. Nora
has a special achievement via her manner of communicating that has saved two large
accounts.
Among the five employees that are being viewed regarding layoffs, there are several issues
that could result in retaliation and/or lawsuits. Sarah Boyd is an older worker and could
potentially try to claim age discrimination, Brian Carter has absences that are a result of
