Paper #3
Effective Listeners
It is important for a Manager to have good verbal communication in the workplace. It is
a critical part of effective communication. As a manager, you must be able to communicate
effectively with employees and with clients. After doing this assignment I found it a little
difficult to retain all the information from my co-worker since I was thinking about what I was
going to say next. That affected the way I understood the other persons point of view. I realized
that it was a little difficult for me since I was thinking about other things and was thinking of my
response to my co-worker. After doing this exercise I realized and agree with the textbook that
after listening to my co-worker for ten minutes about her point of view whether it is right or
