MPPM Final Exam Fawzi Mansour Hameed Al-Awj TP051384
BM036-3-3-MPPM 1 |
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Answer for Q4
Disciplinary action is a series of actions taken by the organization to deal with the misconduct of
the guilty employee. Organizations usually have a wide range of disciplinary measures that can be
resorted to depending on the severity of the violation.
Disciplinary procedures are recorded in the company guide or work contract, and the employee
must follow them in order to avoid falling into any violation so that he is not punished according to
the appropriate procedure according to the company law.
Disciplinary procedures are often subject to the law of the country in which the company is located,
and these procedures may differ according to the geographical location of the company. For
example, in KFC, which has tens of thousands of branches around the world, the disciplinary
procedures in a branch in the United States differ somewhat from the disciplinary procedures in
The same company in Malaysia as each branch is subject to the labor law of the country in which
it is located.
In order to understand and implement disciplinary measures, we must first understand what
disciplinary violations/ misconduct is. and the best definition for disciplinary procedure I found is
by Abdulbasit (2006) as he described it as “Every act or omission issued by the employee from an
act by intentional or negligent act results in the employee’s breach of duties or prohibitions
stipulated in the civil service system and/or the organization rules and its implementing regulations
or breach of the honor and dignity of the work”
MPPM Final Exam Fawzi Mansour Hameed Al-Awj TP051384
Cases (Examples)
1. George Floyd, USA 2020, when the police officer violated his power to put his knee on
George’s neck showing no sympathy until he killed him, The officer was later arrested, fired,
and his trial is underway (NY Times, 2020)
2. Comcast US Technician has been filmed while sleeping on customer’s couch, then he has been
fired for his action. (Suri, 2006)
Types of disciplinary actions
1. Poor job performance:
a. When the employee falls short in his work and does not perform it in the required manner,
which affects the outcome of the work and thus affects the performance of the organization.
For example: the kitchen worker’s lack of interest in personal hygiene, which may cause
customers to notice that and thus not to come again to the restaurant
b. The employee’s frequent delay in his work, which affects the provision of services to clients
