DEVELOPING A PERFORMANCE MANAGEMENT PRACTICAL GUIDE HANDBOOK

1

(WORK FROM HOME) – 20 %

Managing Employee Performance through pandemic crisis:

A Practical Guide Handbook for Employers and Employees

Guidelines on Performance Management Practical Guide Handbook

This Performance Management Practical Guide Handbook will help employers and

employees to manage employee performance practical issues arising from pandemic crisis.

The onset of COVID-19 has exposed existing weak links across industries, government, and

economy. The urgency and importance of addressing these weak links has radically shifted

and many decisions and discussions have been brought forward. The insights of Performance

Management Practical Guide Handbook covering key matters that provide context to the

changing in performance management that makes up the new reality.

Many organizations are still applying outdated performance management processes,

despite mounting evidence that they damage the health of an organization and consume

valuable resources that could be used for the greater good. Therefore, with changing

business priorities and technological disruption, organizations need to re-define what is

performance, what does ‘good’ look like, and how can jobs be re-designed.

“The question is not how we can better measure performance but what performance do we

expect given the new realities”, says Mary Chua of Korn Ferry (23 Feb 2021)

Likewise, in response to the COVID-19 pandemic in Malaysia, the employers should review

the implemented approaches and measures for employee performance based on the

current work from home practice in the pandemic situation from time to time.

Based on the above scenario, students have to develop a Performance Management

Practical Guide Handbook – Work from Home to be used during crisis as to guide HR

practitioners/professionals to perform their roles effectively. Groups/teams may also develop

this handbook to be used in any industry, for example, manufacturing, agriculture, banking

& financial institution, etc. This Practical Guide Handbook must adhere to the following

content:

Table of Contents

Content

Mark

(%)

1.0

• Introduction of Performance Management Practical Guide Handbook – Work from

Home

• The scope of the Performance Management Practical Guide Handbook – Work from

Home

5

2.0

• Objectives of the Performance Management Practical Guide Handbook – Work from

Home

5

Good Practices of Performance Management during Movement Control Order (MCO)

Explanation on the practices implemented by the employers:

3.1. New guidance for employers reflects evolving knowledge of pandemic crisis

• What is the pandemic crisis?

• How organization reflect to the pandemic crisis management?

• All employers whose businesses are still operating prepare for a possible exposure

by reviewing their corporate policies (e.g. attendance, flexible work

arrangement, etc.) as well as the state and local regulations to properly balance

privacy rights with the need to notify other employees when a co-worker is

confirmed to have the disease.

• The effect of the pandemic crisis to the organization.

3.2. Government Response and Resources during pandemic crisis

Several government agencies have provided resources to help workers and