An Ethics Perspective – The ethical standards provide sound, practical advice
for management accountants and managers. Most of the rules in the ethical
standards are motivated by a very practical consideration – if these rules were
not generally followed in business, then the economy and all of us would suffer.
Not only is ethical behavior the lubricant for our economy, it is the foundation of
managerial accounting.
The numbers that managers rely on for planning, control, and decision making
are meaningless unless they have been completely, objectively, and honestly
gathered, analyzed and reported.
Strategic Management Skills – Successful managers understand that the plans
they set forth, the variables they seek to control, and the decisions they make are
all influenced by their company’s strategy.
What is a strategy? A game plan for attracting customers.
Enterprise Risk Management Skills – a process used by a company to identify
those risks and develop responses to them that enable it to be reasonably
assured of meeting its goals.
Corporate Social Responsibility Perspective – Corporate social responsibility
(CSR) is a concept whereby organizations consider the needs of all stakeholders
when making decisions. CSR extends beyond legal compliance to include
voluntary actions that satisfy stakeholder expectations.
Companies are responsible for creating strategies that produce financial results
that satisfy stockholders. However, they also have a corporate social
responsibility to serve other stakeholders – such as customers, employees,
suppliers, communities, and environmental and human rights advocates- whose
interest is tied to the company’s performance.
Process Management Skills – continually improve the process that serve
customers – “Improve by 1% everyday” – Zappos
Business process – a series of steps that are followed in order to carry out
some task in a business.
Value chain – major business functions that add value to a company’s products
and services.
Lean Production – a management approach that organizes resources such as
people and machines around the flow of business processes and that only
produces units in response to customers’ orders – just in time production.
Leadership Skills – Organizations are managed by people. Therefore, the
ability to lead is crucial to your success in an organization. You must develop the
following skills:
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